This study focusses on artificial intelligence (AI) and its impact on Australian industry. AI is threatening by disruption within businesses, and government globally. The value of AI to the global economy is expected to increase by $16 trillion by 2030 (GEF, 2017). Organisational leaders are focusing on answering questions such as ‘where should we target investment, and what kind of capabilities would enable us to perform better?’ (PWC, 2017: 4). Like most countries, Australia is experiencing a great change in the way work is performed. To increase the knowledge concerning the challenges of Australian organisations in relation to AI and bearing in mind the huge impact of AI in the Australian workforce, this chapter now focuses on the perception of human resource (HR) departments of Australian organisations on AI. The effective application of AI to HR also presents different challenges that affect the overall aspects of organisations (Tambe et al., 2019). Through a quantitative research method, we attempt to understand perceptions of HR departments on AI in the Australian industries context. Findings suggested eight themes: Perception on AI; Transition to AI; Strategy involving AI (Strategy-Finance and Strategy-ethics); Government in relation to AI; Industry type (AI effects on industry type); HR / HR professionals (HR and ethics, HR & HR AI systems, Work balance, HR & Strategy; HR-Skill shortages); Fear; and Frustration.
History
Start page
117
End page
126
Total pages
10
Outlet
International Perspectives on Artificial Intelligence