The role of innovation capability and operation capability in logistics performance of transport firms: a conceptual framework

The purpose of the paper is to develop a conceptual framework of the role of innovation capability, operation capability and logistics performance in the transport firms. Based on resource-based view, capability plays a vital role in a firm to generate competitive advantages. This is important for achieving better performance results. Further, innovation capability is one of the dynamic capabilities, which can be deployed to extend, modify or create the ordinary capability in a firm. And operation capability in logistics is critical for transport firms to deliver value and service to customers. This paper, therefore, gives an attempt to develop a conceptual framework for investigating the relationships among innovation capability, operation capability and logistics performance. This may reveal how logistics performance is influenced by both innovation capability and operation capability. This has important implications for both managers and academics. In addition, it provides an insight into strategic management and innovation management.