'Trigger': a pervasive system for mobile student administration

This paper describes a case study of an innovative application of a pervasive mobile technology in the higher education sector. The "Trigger" application piloted at RMIT University enables access to administrative and assessment information for students and communication of class-groups reminders and assessment feedback in the form of results by staff. A questionnaire was developed underpinned by the Technology Acceptance Model (TAM) |1|, [2|. A survey of student participants was conducted at the end of the pilot. The authors provide an analysis of student perceptions regarding the utility and quality of the information presented. The paper concludes with some suggestions to guide deployment of similar systems designed to improve administrative services.