Care theft: Family impacts of employer control in Australia’s retail industry

Paid work promises pathways to financial security and wellbeing for families, yet variable scheduling and low pay can interfere with the routines and rhythms of family life, and contribute to caregiving challenges and stress. Using qualitative data from a survey of retail workers, this article shows how Australian employment policies have enabled flexibility practices to be strongly oriented around the needs of employers, reducing employees' resources for care. We develop the concept of 'care theft' from employees' accounts of the ways flexible scheduling and low pay converge to transform and deplete their temporal, financial and ethical resources for care. As an extension of 'time theft' and alternative to individualised notions of 'work-family balance', care theft helps make visible the ways employment practices strip resources for care from working people, and shift risk to low-income families and communities.