Social impact research fuels normative expectations that policy
processes will respond favourably to evidence-based accountability;
for example in the case of community broadcasting,
policy support will continue to be forthcoming where social
benefits are demonstrated. A possible strategic response to
public policy failures is for community broadcasters to aspire
to get better at doing social impact research by improving
capacity and command of research approaches and methods.
This article seeks to support this effort with a critical appraisal
of social impact research and whether it can succeed in making
policy outcomes more predictable. It argues that a balance
needs to be struck in setting community broadcasting research
priorities, between that which helps to manage upwards
accountability to funders and policy makers and that which
supports the continuing development of community media
forms, practices, and purposes.