Corporate sector practice informs online workforce training for Australian government agencies: Towards effective educational-learning systems design

The purpose of this paper is to outline government online training practice. We searched individual research domains of the human-dimensions of Human Computer Interaction (HCI), information and communications technologies (ICT) and instructional design for evidence of either corporate sector or government training practices. We overlapped these domains to investigate primary research outcomes. Corporate sector and government employees encounter barriers to their adoption of web-mediated training. One such barrier is a lack of enthusiasm, possibly due to ineffective instructional design, which in turn affects motivation towards online learning. Although the Australian Government offers training incentives to the general community, a negative attitude towards online training persists in the community, particularly throughout the government sector. Adoption of effective ICT training tools is a critical issue for the corporate sector and government agencies worldwide. This paper presents a compelling case for courseware designers to develop sound instructional design principles to enhance web-mediated learning programmes.