Crowdsourcing tools for disaster management: a review of platforms and methods

Recent advances on information technologies and communications, coupled with the advent of the social media applications have fuelled a new landscape of emergency and disaster response systems by enabling affected citizens to generate georeferenced real time information on critical events. The identification and analysis of such events is not straightforward and the application of crowdsourcing methods or automatic tools is needed for that purpose. Whereas crowdsourcing makes emphasis on the resources of people to produce, aggregate, or filter original data, automatic tools make use of information retrieval techniques to analyze publicly available information. This paper reviews a set of online tools and platforms implemented in recent years which are currently being applied in the area of emergency management and proposes a taxonomy for its categorization.