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Do interorganisational relationships and knowledge-management practices enhance collaborative commerce adoption?

journal contribution
posted on 2024-11-01, 16:55 authored by Alain Chong, Felix Chan, Mark Goh, M Tiwari
This research aims to investigate the contributions of interorganisational relationships and knowledgemanagement practices as predictors of collaborative commerce (c-commerce) adoption. A non-compensatory adoption decision process was modelled using a neural network approach to examine the predictors of c-commerce adoption. A survey was undertaken in 136 firms for this research. The results showed that both interorganisational relationships and knowledge-management processes played an important role in predicting the adoption of c-commerce. In particular, variables from interorganisational relationships such as trust, communication, collaboration, and information sharing are found to contribute strongly to the predictive power of the model when compared with knowledge-management processes. This study provides insights for firms that would like to improve their supply-chain collaboration through the implementation of c-commerce. The findings lead to an understanding of what attributes of interorganisational relationships and knowledge-management processes can contribute to the improved adoption of c-commerce in the supply chain. Unlike past adoption studies which have tended to focus on technology, and organisational and environmental factors, this research examined interorganisational relationships and knowledge-management processes which are increasingly gaining the attention of researchers and practitioners. This study has also extended the existing literature by examining a non-compensatory model for technology adoption.

History

Journal

International Journal of Production Research

Volume

51

Issue

7

Start page

2006

End page

2018

Total pages

13

Publisher

Taylor & Francis

Place published

United Kingdom

Language

English

Copyright

© 2013 Taylor & Francis

Former Identifier

2006049772

Esploro creation date

2020-06-22

Fedora creation date

2015-01-21