Implementation of a Holistic Model for Quality in Higher Education

The paper attempts to develop an approach to implementation for a holistic model of quality in higher education. The methodology follows Senge's model for implementing learning in organisations. According to Senge, the real work of learning takes place within a `deep learning cycle'. The generic nature of actions to set in motion the learning cycle are: `guiding ideas', which provide a sense of purpose; `theory, methods and tools' to allow people to learn new skills; `innovations in infrastructure' to give people an opportunity to pursue their vision. Such actions are viewed from the perspective of the holistic model. Guiding principles for a transformational change result from conversation and consensus building. A number of theoretical constructs are examined to identify appropriate tools. Infrastructural mechanisms are identified to give people the resources they need to build new skills. As the actions are steadfastly maintained, a `deep learning cycle' begins to gain momentum.