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Investigating International Tourists’ Intention to Revisit Myanmar Based on Need Gratification, Flow Experience and Perceived Risk

journal contribution
posted on 2024-11-02, 22:41 authored by Jengchung Chen, Sein Htaik, Timothy McBush HieleTimothy McBush Hiele, Charlie Chen
Satisfaction plays an important role in creating loyalty to a tourism destination. However, ensuring consistent satisfactory trip experiences for tourists and increasing their revisit intention remain challenging for many international tourism destinations, including Myanmar. We conducted a survey with 465 international tourists visiting Myanmar. Results indicate that need gratification and flow can increase tourist satisfaction. The perceived risks of tourism destination can decrease tourist satisfaction. Satisfaction is an important factor to mediate the influence of need gratification, flow, and perceived risks. A tourist’s intention to revisit Myanmar can be largely improved by attending to these independent and mediating factors.

History

Journal

Journal of Quality Assurance in Hospitality and Tourism

Volume

18

Issue

1

Start page

25

End page

44

Total pages

20

Publisher

Taylor and Francis

Place published

United Kingdom

Language

English

Copyright

© 2017 Taylor & Francis Group, LLC

Former Identifier

2006121292

Esploro creation date

2023-05-05

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