The family business, adversity and change: A dynamic capabilities and knowledge-based approach

While the growth of family business (FB) research is undisputable, knowledge gaps have been recognized, notably, regarding the lack of a strategic management theory, and a predominance of quantitative over qualitative methods when researchers examine FBs. This study seeks to address these research gaps. First, the study proposes a framework based on the knowledge-based view framework and the dynamic capabilities approach to examine adaptation to adversity and to a changing business environment through the case of Hawkshead Relish Company, a family firm operating in the United Kingdom. Second, it employs a qualitative approach. Face-to-face interviews, on-site observations and archival information of the firm helped reveal the association between dynamic capabilities, knowledge acquisition, networking and innovation. Sensing, seizing and transforming were manifested within and through the organization’s strategy and practice. Overall, the framework emphasizes how the above associations are applicable to family firms when adapting to adversity and change.