Principles of good practice for enhancing international student experience outside the classroom

It is well known that the positive student experience is important to the success of international education in Australia. Therefore, it is not surprising that governments, institutions and other stakeholders are interested in understand the elements of a positive student experience and how this outcome can be best achieved. ISANA is keen to contribute to the further improvement of student experience by promoting the good work that is being done in institutions across Australia. The Department of Education, Employment and Workplace Relations commissioned ISANA to conduct a research project on `Good Practice in Enhancing the Social Dimension of International Student Experience On and Off Campus¿. ISANA contracted researchers at RMIT University to carry out the research and produce this report. This report identifies good practice principles in the following areas: Pre-Arrival Information and Advice; Arrival and Orientation; Maintaining Supportive Social Networks; Accommodation; Employment; Health and Wellbeing; Finances; Critical Incidents and Completion.