Reducing Perceived Risk and Promoting Digital Inclusion for older Australians

This report examines risk perceptions—that is, beliefs about potential harm or the possibility of a loss. It is a subjective judgment that people make about the characteristics and severity of a risk. The report describes the outcomes of stage one of the project, Explore and Quantify. This includes an analysis of 22 exploratory interviews resulting in 22 video vignettes of older adults’ information and communication technology (ICT) risk perceptions (March 2021), and findings from a survey of approximately 400 members from the University of the Third Age (U3A) (June 2021)